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ITSA | Inter-Translations SA
ITSA | Inter-Translations SA
Getting your message across.
      Whatever the language.
Connecting worlds for you – since 1974

We connect worlds. With meaning and for all meanings.

Our vision and our mission statement are based on our values. The values that guide us in our daily work. We treat everyone we come into contact with during our work with respect and appreciation, be they fellow colleagues, clients or suppliers. We remain convinced that such an approach leads to long-term partnerships from which everyone involved benefits.

Our mission – it’s what we strive for daily on your behalf

We will also transfer your message from language to language, from person to person. In doing so we read between the lines, so that your values are received everywhere as intended.

Our core values – they guide and remain with us in our work

As an owner-managed family business with a long-standing tradition and financial independence, we are convinced that our high regard for quality and client satisfaction forms the basis for our continuing success. A flexible and efficient way of working that guarantees confidentiality is just as important in achieving this result as is transparency and sustainability within our environment – and even beyond our field of work. Our open and self-critical stance allows us to repeatedly reassess our processes and then subject these to continuous refinement. This provides us with the basis to progress further technically and as people, and to also be able to have recourse to the latest expertise and in-depth knowledge in the future.

We approach our clients as individuals, in a trusting and transparent manner.

Requirements and expectations tend to become apparent in different ways from customer to customer and as such requires individual, bespoke solutions. To live up to this ideal, we place great importance on personal, trusting and transparent contact with our clients. We see ourselves not just as service providers, but as external members of staff for our clients; staff who always read between the lines, who can place themselves in the shoes of our clients, and who have the long-term success of all as their objective. Over the long term this appreciation of clients has led to valuable partnerships that are characterised by mutual trust and stability in critical economic situations.

Our employees are the most valuable assets in our company

We are convinced that it is the employees who are the true capital in every company; every business will stand or fall on the strength of its people. That's why, in addition to working in a motivated and quality-conscious manner – as required by the flexible and individual way in which we support our clients – employee satisfaction is extremely important to us. Only those who feel valued and understood in their environment, only those who can contribute and develop will realise their full potential. Our traditional, flat hierarchy requires us to be able to respond positively to criticism and exhibit high degrees of personal responsibility and teamwork. Our mostly long-serving employees and high levels of customer satisfaction serve to continually reaffirm our intrinsic values.

We hold our translators and interpreters in the highest regard

We treat each and every one of our exclusively mother-tongue translators and interpreters with the same degree of respect as our own staff. We are proud of the long-standing relationships that not only deepen trust but also promote quality in the long term. The high quality standards that our customers expect from us are also expected from our suppliers. Excellent reliability, quick comprehension and adaptability are the basic traits that are essential for high-quality translations.

Our competitors keep us agile and abreast of the times

When it comes to appraising internal strengths and weaknesses, our competitors play an important role. They help us to identify our market ranking and pinpoint the potential for improvement. Competitors keep us agile and abreast of the times.

Sustainability towards society and the environment

We regard sustainability as not only a key way forward in the business world, but also as a fundamental mindset. It extends far beyond our actual field of work and impacts on every imaginable aspect of our everyday lives, such as energy saving, waste disposal and much more. We uphold quality and tradition; the latter also embodies our social engagement and our contribution to society. We offer special rates to NGOs and are also actively involved in a diversity of social fields.